Is Your QuickBooks Scan Manager Not Working- Do This!

Is Your QuickBooks Scan Manager Not Working- Do This!

You may learn more about the reasons of the error and how to fix “QuickBooks Scan manager not working” by reading this. QuickBooks scan manager is a frequently used tool for scanning transactions such as sales receipts, bills, invoices, and other transactions.

The scan management program makes it simple to import and organise these files. You will discover how to set up QuickBooks Scan Manager in this post. Occasionally, an issue will arise when using the program.

What are the causes of QuickBooks Scan Manager not functioning?

You should be aware of the following causes why why this error occurs. The following are the causes:

  • The scan manager’s installation file may be faulty or damaged.
  • The driver is malfunctioning.
  • Something is either missing or the setup is improper.

How to Resolve the QuickBooks Scan Manager Problem

Make sure you are using the most recent version of QuickBooks if you are experiencing this QuickBooks Scan Manager Not Working issue. Simply follow the instructions to verify that your software is up to date.

  • Put all open windows in the background and look for the QuickBooks shortcut icon on your desktop.
  • The QB icon will have a number of options when you right-click it. Select the properties tab from the list of options.
  • Select the find target option in the window that pops up to bring up a file named QBW32.exe.
  • Click the file’s right-click menu and choose properties.
  • When a dialogue box appears, pick the General tab from
  • Click on the version of the file under the item’s name in the versions tab after selecting that tab.
  • You can see a code like 20.0D R6 here.
  • This would imply that you are utilising QuickBooks 2010 with Release Version 6.
  • Since you know the QuickBooks version currently installed on your computer, you can quickly search Google for the most recent update to check for any newer versions.
  • Additionally, you can accomplish that by searching for it within QuickBooks.
  • Go to the program’s help area by clicking on it.
  • On the top navigation bar, you may find this.
  • Click on update QuickBooks in the drop-down option that will display.
  • Mark all of the checkboxes next to the choices you want to download.

Related Post: QuickBooks Tool Hub

How to Fix Problems with QuickBooks Scan Manager?

When you use the tool, the QuickBooks scan manager can produce a number of errors. Below is a list of troubleshooting procedures you must do to fix the problem.


1- Could not scan error when TWAIN driver is not available is error 

  • Check to see if you are using a TWAIN-compliant scanner at first.
  • To make sure the scanner is operating properly, start testing it outside.
  • If not, there is likely a problem with the scanner itself. To fix the QuickBooks Scan Manager in such a case, you must contact the scanner’s manufacturer. If the error persists, continue with the next step in the resolution.


2: Error 2: Error message with the Code – 281 or 1

To correct the error, follow these steps:

  • Create a new profile first, then delete the active scan profile.
  • Locate the window to change the user account settings after that.
  • After that, you must fix QuickBooks software before trying the scan again.
  • To utilise the Clean Install functionality, reinstall the application.
  • Finally, configure QuickBooks Scan Manager once more to begin scanning the transactions.

How Can QuickBooks Scan Manager Be Configured to Prevent The Error?

You must carefully complete the setup process in order to streamline the QuickBooks scan manager’s operation and prevent errors. The list of actions to set up Scan Manager in QuickBooks is as follows:

Step 1: Create a Scan Profile First

You must first create a scan profile. the following steps:

  • Track down the QuickBooks symbol.
  • Selecting Doc will bring up the Doc Center.
  • Following this, click the Scan a Document button, choose the appropriate Scan Profile, and then select the Continue option.
  • Now change and alter the profile settings as necessary.
  • To apply all the changes, select Save after finishing.
  • The QuickBooks folder is the default place for the scanned documents.


Step 2: Complete the QuickBooks Scan Manager setup and verification in the All mode.

The steps to configure and validate the QB scan manager are as follows:

  • Initially, emphasise the profile.
  • selecting the Select button.
  • Scanner Setup Wizard can be found in the Scanner Window.
  • To move on, select Normal Mode.
  • Put a tick in the Perform Tests box.
  • Click the Next button.
  • Tests should now be run in the scanner.
  • To continue with the scanner test, select Next.
  • To continue the scanning test in different modes, click the checkmark next to the box.
  • Verify all modes by repeating the testing process before pressing the Next button.


Hopefully, the information provided above on fixing QuickBooks Scan Manager Not Working is sufficient to move forward, If you are stuck at any point while performing the instructions, dial +1 (855)-738-0359 to get expert consultation.


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